
This policy explains how Hakuba Excellence collects and uses your personal information.
What we collect
When you contact us or book an experience, we collect the details you provide — such as your name, email, and any information needed to run your experience safely.
How we use it
We use your information solely to respond to your enquiry, arrange and deliver your experience, and communicate with you about your booking. We do not sell your data.
Sharing
We only share information where necessary to deliver your experience (for example, with a guide) or where required by law.
Your rights
You may request access to, correction of, or deletion of your personal information at any time via the Contact page.
Cookies
Our website may use basic cookies to function correctly and understand general usage. You can control cookies through your browser settings.